Policies and Disclaimers

The terms and conditions set forth herein reflect Bergy's Auto Shine policy with respect to each of its customers. All customers of BAS agree to be bound by the terms and conditions set forth below.
Our philosophy is to offer a stress-free detailing experience for our customers.
Your vehicle and performing proper detailing techniques is our first priority.
We will not perform any service that shows potential to cause harm or damage your vehicle.

Payment

We accept cash or Venmo. Payment is due at the completion of the detail.
Additional charges apply for heavy stains, excessive pet hair, excessive debris removal, personal item removal, and steam cleaning (if required) due to the additional time it takes.

Appointments

We will arrive as close to the scheduled appointment time as possible. However, sometimes situations can occur that will disrupt the daily schedule. Our safety will never be compromised by rushing to meet a schedule. You will be called and advised of an arrival time when schedules change beyond our control.
We require 24 hours notice to change or cancel an appointment.

There are NO GUARANTEES of bringing said customer’s car back to a specific condition (i.e. “Show Room New”).
Photographs and Video: We have your permission to take pictures or video of your vehicle for marketing purposes. These will never be sold or given to third parties.

Reimbursement will not be paid for any minor cosmetic damage as a result of detailing your vehicle.
If something arises after the detail that was not noticed during the final walk-around, you must contact us within 24 hours and, if needed, schedule a touch-up detail within 5 days. Subject to our discretion.
Each customer agrees to indemnify and hold harmless Bergly's Auto Shine from and against any and all liabilities, expenses, damages, and costs, including attorney’s fees, resulting from any service provided or injury after our services have been completed.